Frequently Asked Questions
Find answers to some of our most common questions.
Can’t find what you’re looking for?
Contact us and we’ll be happy to help.
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While we specialize in bakeries and bagel shops, we also provide service for pizza shops, powder coating facilities, coffee roasters, commercial kitchens, food production facilities, and other commercial and industrial businesses. If your equipment isn’t listed on our website, contact us — we may still be able to help.
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We service, repair, rebuild, and install a wide range of commercial bakery and industrial equipment including, mixers, dividers, rounders, sheeters, proofers, ovens, coffee roasting equipment, and powder coating equipment.
We work on equipment from manufactures including Sottoriva, Empire, Baxter, Hobart, Logiudice Forni, and more. -
We proudly serve businesses throughout Long Island, New York City, New York State, New Jersey, Connecticut, and Pennsylvania. We also travel for specialized equipment installations, rebuilds, and larger commercial projects.
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We are based on Long Island, New York, providing commercial equipment repair, maintenance, rebuilds, and emergency service throughout the Northeast.
General
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Yes. We provide 24/7 emergency service for commercial equipment breakdowns. If your equipment is down, contact us as soon as possible and we’ll work quickly to get you back up and running.
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Yes. We install commercial bakery and industrial equipment for new and existing businesses. Contact us to discuss your equipment and installation needs.
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Yes. We rebuild a wide range of commercial bakery and industrial equipment, helping extend the life of your equipment and restore reliable performance.
Services
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We work on equipment from a wide range of manufacturers, including Sottoriva, Empire, Hobart, Baxter, Logiudice Forni, and many others. If you’re unsure whether we service your equipment, contact us — we’ll be happy to help.
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Yes. We have extensive experience servicing and rebuilding older commercial equipment. Before recommending a replacement, we’ll evaluate your equipment and help you determine whether a repair, rebuild, or replacement is the right solution.
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Yes. We can help source new, rebuilt, and pre-owned commercial equipment from trusted manufacturers and industry partners. Whether you’re replacing existing equipment or expanding your operation, we’ll help you find the right fit.
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Yes. If you have used commercial equipment you’re looking to sell, we’d be happy to take a look. We evaluate each piece based on its condition and rebuild potential to determine whether it’s a good fit for our inventory.
Equipment
Emergency Service
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We understand that downtime costs your business time and money. We prioritize emergency service calls and respond as quickly as possible based on your location, the urgency of the issue, and technician availability.
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If available, please have the equipment make and model, a brief description of the issue, any error codes or messages, and your business location. Photos or videos of the problem can also be helpful. In some cases we may ask to video call with you to better assess the issue before dispatching a technician. This helps us prepare for the service call and bring the appropriate tools or parts whenever possible.
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If a replacement part isn’t immediately available, we’ll work quickly to source it from our trusted suppliers. We’ll keep you informed throughout the process and do everything we can to minimize downtime.
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Yes. Service requests that require a response within 24 hours are billed at our emergency hourly rate. If the service can be scheduled outside of that timeframe, we’ll bill at our standard hourly rate.
Still Have Questions?
Didn’t find the answer you were looking for? Whether you need emergency service, equipment repairs, preventative maintenance, rebuilds or help sourcing replacement equipment, we’re here to help.
Request Service
Call: (934) 800-9629
Email: info@williamsmech.com